Updating Email Server Settings/Passwords in Thunderbird

This guide will help you update Thunderbird to receive and send email using your new account settings.

 

Step 1. Accessing your Account Settings:

  • Open Thunderbird​
  • Right-click to select your @candw.ky email address in the left column, then click Settings


     
  • Click Server Settings on the left, below your @candw.ky email

     
Step 2. Update/Verify Email Server Settings
  • If you are only needing to change your email PASSWORD, click here
  • Edit/verify the server settings for your Incoming (IMAP) server
    • Server Name: mail.candwmail.com
    • User Name: Your FULL email address
    • Port: 993
    • Connection Security: SSL

       
  • Click Outgoing Server (SMTP) on the lefthand side


     
  • You may see this popup- if you do, click OK

     
  • Select Edit... 

     
  • Verify/edit your Outgoing (SMTP) Settings

     
  • Select OK

     
Step 3. Update Email Password in Thunderbird
  • If you are changing your password, Thunderbird will prompt you with a pop-up when it notices your password is not authenticating.

     
  • If you are unable to view the pop-up after making a change to your password, you can access your password manually.
  • On your main account tab, select the Pancake Icon (3 bars) in the top right corner 

     
  • Select Account Preferences


     
  • Scroll down to Passwords and select Saved Passwords


     
  • Select Show Passwords


     
  • Select Yes from the popup

     
  • Select

     
  • Enter your new password, then select Close

     

 Congratulations, your Thunderbird email is now updated!