This guide will help you set up your Outlook 2010 or 2013 email program to receive and send email using your new advanced account settings.

 

Step 1. Navigate to your Account Settings:

  • Open Outlook 2010 or 2013

  • Click the File menu (top left), and then click Info

  • In the Account Information window, click Account Settings, and the Account Settings... dialog box will appear, click it
     


 

Step 2. Select your e-mail address for updating (in the Account Settings window):

  • Locate your e-mail address in the center of the window

  • Double-click on your e-mail address
     

 

Step 3. Under Server Information, take note of your Account Type to reference later (IMAP or POP?)

  • Edit the Incoming mail server to:  mail.casscomm.com

  • Edit the Outgoing mail server (SMTP) to:  smtp.casscomm.com

  • Make sure your Name, E-mail Address and Password are correct

  • Ensure your full email address (ex: myemail@casscomm.com) appears in the User Name field

  • Click More Settings...
     

 

Step 4. Update your Advanced Account Settings (from the Change Account window):

  • Click the Outgoing Server tab

  • Make sure that the box for My outgoing server (SMTP) requires authentication is checked

  • The field < Use same settings as my incoming mail server > should be selected

  • Click the Advanced tab

  • Find the Incoming Server (IMAP) drop-down list and select SSL

  • Find the Outgoing server (SMTP) drop-down list and select SSL

  • Find the Outgoing server (SMTP) field and enter 465 (you may need to change the number in this field)

  • In the Incoming mail field, make sure that 993 is entered for IMAP or 995 for POP

  • Click OK — you will be returned to the previous window

  • Click Next>
     

 

Step 5. The Test Account Settings window will appear and process the test automatically. If you experience an error, double-check all steps for accuracy, make sure your Internet connection is active, and try again.

 

Step 6. Once your account settings are confirmed by the system, you are finished! Click Close to exit the setup window.

 


Congratulations, your Outlook 2010 email is now set up!