This easy guide will help you set up your iPhone or iPad to receive and send email using your proper account settings. 

Step 1. Locate your email settings:

  • On your iPhone or iPad, open Settings (typically on your homescreen)
  • Tap Passwords & Accounts

          
 

Step 2. In the Accounts & Passwords section:

  • Tap Add Account
  • Tap Other
  • Tap Add Mail Account

          

Step 3. Enter

  • Your name
  • Full email address (ex: myemail@tvn.net)
  • Password
  • Account description

          

Step 4. Enter Mail Server Information

  • Update your INCOMING MAIL SERVER settings:
    • Edit the Host Name field to: pop.tvn.net
    • Ensure the User Name is your full email address
      • IMPORTANT: Ensure that the Email username is your full email address (ex: myemail@tvn.net) and that your Password is correct
  • ​​Update your OUTGOING MAIL SERVER settings:
    • In the Host Name field enter: smtp.tvn.net
    • In the User Name field enter: Your full email address
    • In the Password field enter: Your email password
    • Tap Next
    • Tap Save
         


Step 5. Finalizing Server Settings

  • Tap the name of the email account you just set up
  • Tap Account
  • Tap SMTP
          
  • Tap the field below PRIMARY SERVER, Ensure:
    • Use SSL is turned on
    • Authentication is set to Password
    • Server Port is set to 465
          
  • Tap Done
  • Go back a page and tap Advanced, Ensure:
    • Use SSL is turned on
    • Authentication is set to Password
    • Server Port is set to 993
          
  • Go back a page and tap Done

Congratulations, your email is now configured!