Spam Management Within Zimbra

Here are some tips to get you started using the Zimbra Junk folder to manage SPAM. 

How To Mark an Unwanted Message As SPAM
If you have recieved a message to your inbox that should be marked as spam, just highlight the message and then click the Shield with an X button to have this message and future messages like it, automatically moved to the Spam folder. Messages in the Spam folder are deleted after 30 days.
 



How To Mark a Spam Folder Message As NOT SPAM
If you found a message in your Spam folder that should not be marked as Junk, just highlight the message and then click the Shield with an X button to have this message and future messages like it to not hit the Spam folder again. 





How To Manage Block and Allow Lists
If you still cannot find a message that you know someone has sent you, or if you are getting a message that you don't ever want to see (even in the Junk folder), you can Block or allow a certain sender or email domain.
Click on the Gear icon at the upper right of the page and click Settings.


Click Blocked and Allowed Senders from the left menu.


Here you can add an email address or a whole email domain (ie. ebay.com) so you can either Allow or Block all messages from specific senders. 

• To Block a sender, enter in the email address above the Blocked Senders list and click Block.

• To Allow a sender, enter in the email address above the Blocked Senders list and click Allow.

Click Save once your changes are complete.