Setup Email Account in Outlook 2010 or 2013

This guide will help you set up a new email account with the proper server settings in Outlook 2010 or 2013.

 

Step 1. Navigate to your Account Settings:

  • Open Outlook 2010 or 2013

  • Click the File menu (top left)

  • Click +Add Account

 

 

Step 2. The Add New Account window will open:

  • Enter Your Name

  • Enter Your full E-mail Address

  • Enter Your Password

  • Click Manually configure server settings or additional server types
     

 

Step 3. The Add New Account window will change and require you to Choose Service

  • Select Internet E-mail

  • Click Next>

 

 

Step 4. Enter your Internet Email Settings

  • Make sure your Name, Email Address and Password are correctly entered

  • Ensure your full email address (ex: myemail@candw.ky) is in the User Name box

  • Click the Account Type drop-down and select IMAP

  • In the Incoming mail server field enter:  mail.candwmail.com

  • In the Outgoing mail server (SMTP) field enter:  smtp.candwmail.com

  • Enter your full email address as your User Name

  • Click More Settings…

 

 

Step 5. Setting up your Advanced Account Settings:

  • Click the Outgoing Server tab

  • Make sure that the box for My outgoing server (SMTP) requires authentication is checked

  • The field < Use same settings as my incoming mail server > should be selected


     

  • Click the Advanced tab

  • In the Incoming mail field, make sure that 993 is entered for IMAP

  • Find the Incoming Server (IMAP) drop-down list and select SSL

  • Find the Outgoing server (SMTP) field and enter 465 (you may need to change the number in this field)

  • Find the Outgoing server (SMTP) drop-down list and select SSL

  • Click OK — you will be returned to the previous window

     

  • Click Next>

 

 

Step 6. The Test Account Settings window will appear and process the test automatically. If you experience an error, double-check all steps for accuracy, make sure your Internet connection is active, and try again.

 

Step 7. Once your account settings are confirmed by the system, you are finished! Click Close to exit the setup window.

 


Congratulations, your Outlook 2010 email is now set up!