Updating Email Server Settings/Passwords in Thunderbird

This guide will help you update Thunderbird to receive and send email using your new account settings.

 

Step 1. Accessing your Account Settings:

• Open Thunderbird​
• Right-click to select your @candw.ky email address in the left column, then click Settings
  
  
   
• Click Server Settings on the left, below your @candw.ky email
  
   

• If you are only needing to change your email PASSWORD, click here
• Edit/verify the server settings for your Incoming (IMAP) server
  • Server Name: mail.candwmail.com
  • User Name: Your FULL email address
  • Port: 993
  • Connection Security: SSL
    
     
• Click Outgoing Server (SMTP) on the lefthand side
  
  
   
• You may see this popup- if you do, click OK
  
   
• Select Edit... 
  
   
• Verify/edit your Outgoing (SMTP) Settings
  
   
• Select OK
  
   

• If you are changing your password, Thunderbird will prompt you with a pop-up when it notices your password is not authenticating.
  
   
• If you are unable to view the pop-up after making a change to your password, you can access your password manually.
• On your main account tab, select the Pancake Icon (3 bars) in the top right corner 
  
   
• Select Account Preferences
  
  
   
• Scroll down to Passwords and select Saved Passwords
  
  
   
• Select Show Passwords
  
  
   
• Select Yes from the popup
  
   
• Select
  
   
• Enter your new password, then select Close