Updating Email Server Settings/Passwords in your Windows 10/11 Device

This guide will help you update your Windows 10/11 - Mail App program to receive and send email using your new account settings.

Step 1. Open your Mail App:

  • Select Accounts in the left slide out tab

  • Select your @candw.ky email account


     

  • Select Settings in the bottom of the window

     

  • Select Manage accounts

 

  • ​Select your @candw.ky account

     
Step 2. Update your email Password
  • ​If you are only updating your server settings, not your password- click here
  • If you are updating your password, edit by clicking in the Password field and entering the new password

     
  • Click Save

     
  • If you only needed to update your password, your Windows 10/11 is now up to date!
  • If you needed to update/verify your server settings, continue below
     
​Step 3. Edit/verify your server settings
  • Click Change mailbox sync settings


     
  • Scroll down, and select Advanced mailbox settings

     
  • Verify/update your IMAP and SMTP server settings here
    • Incoming email server: mail.candwmail.com
    • Outgoing (SMTP) email server: smtp.candwmail.com
    • All 4 checkboxes should be checked

       
  • Select Done- if Done is greyed out, you can click the X in the top corner of the settings pop-out window

Congratulations, your Windows 10/11 is now set up!